{"id":7041,"date":"2024-09-29T14:44:15","date_gmt":"2024-09-29T14:44:15","guid":{"rendered":"https:\/\/www.smarthost.au\/blog\/?p=7041"},"modified":"2024-09-29T14:44:15","modified_gmt":"2024-09-29T14:44:15","slug":"how-to-properly-configure-contact-forms","status":"publish","type":"post","link":"https:\/\/www.smarthost.au\/blog\/how-to-properly-configure-contact-forms","title":{"rendered":"How to properly configure contact forms?"},"content":{"rendered":"\n

Often, when creating our website, we reach the point where there is a need to configure a contact form, whether it is for inquiries about offered services, submitting cooperation proposals, or, for example, sending order confirmations in our online store. At this moment, a question may arise: “What sender address should I use and where should I provide it for such messages?”<\/p>\n\n\n\n

In the following post, we will explain this issue based on examples of the most popular contact forms.<\/p>\n\n\n\n

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WooCommerce (WordPress)<\/h2>\n\n\n\n

In one of the most popular e-commerce plugins, WooCommerce, to configure the sender address, you need to select WooCommerce > Settings > Emails<\/strong> from the menu on the left.<\/p>\n\n\n\n

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Next, at the bottom of this tab in the “Email sender options”,<\/strong> you need to enter your “From” name<\/strong>, which could be the name of your website and the “From” email address<\/strong>, which will be the email address displayed as the sender of all messages.<\/p>\n\n\n\n

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Note!<\/strong> It is important that the email account entered in the second field is created within the domain of your store. Otherwise, if you enter an account from a domain like @gmail.com, @outlook.com, your emails may be rejected by recipient servers due to the lack of authorization between the email address and the domain of your store, as well as the sending server.<\/em><\/figcaption><\/figure><\/div>\n\n\n
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PrestaShop<\/h2>\n\n\n\n

Configuring the contact form in PrestaShop is equally intuitive. After logging into your store’s backend, navigate to Configure > Shop Parameters > Contact<\/strong>. Then, select the Stores<\/strong> tab. In this tab, under the Contact Details<\/strong> section, you need to fill out the first two fields with your store’s name and email address.<\/p>\n\n\n\n

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Note!<\/strong> It is important that the email account entered in the second field is created within the domain of your store. Otherwise, if you enter an account from a domain like @gmail.com, @outlook.com, your emails may be rejected by recipient servers due to the lack of authorization between the email address and the domain of your store, as well as the sending server.<\/em><\/figcaption><\/figure><\/div>\n\n\n
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Joomla<\/h2>\n\n\n\n

In Joomla, to properly configure the contact forms, log in to your website’s backend, then select System<\/strong> from the top panel and navigate to Global Configuration<\/strong> from the dropdown menu.<\/p>\n\n\n\n

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After navigating to these settings, select the Server<\/strong> tab.<\/p>\n\n\n\n

Then, in the Mail<\/strong> section, fill in the Send From Email<\/strong> field with your email address created under the domain of the website, and in the Sender Name<\/strong> field, enter the name of your website.<\/p>\n\n\n

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Note!<\/strong> It is important that the email account entered in the second field is created within the domain of your store. Otherwise, if you enter an account from a domain like @gmail.com, @outlook.com, your emails may be rejected by recipient servers due to the lack of authorization between the email address and the domain of your store, as well as the sending server.<\/em><\/figcaption><\/figure><\/div>\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Often, when creating our website, we reach the point where there is a need to configure a contact form, whether it is for inquiries about offered services, submitting cooperation proposals, or, for example, sending orderContinue reading<\/a><\/p>\n","protected":false},"author":27,"featured_media":7105,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[215,1021,231,189,232],"tags":[55,1281,1282,399,397,1283,85,298,297,645,63],"class_list":["post-7041","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-mail","category-guides","category-joomla-hr","category-prestashop","category-wordpress-hr","tag-cms","tag-contact","tag-contact-forms","tag-e-mail-hr","tag-email-hr","tag-email-address","tag-form","tag-joomla-hr","tag-prestashop-hr","tag-woocommerce","tag-wordpress"],"_links":{"self":[{"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/posts\/7041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/comments?post=7041"}],"version-history":[{"count":1,"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/posts\/7041\/revisions"}],"predecessor-version":[{"id":7042,"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/posts\/7041\/revisions\/7042"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/media\/7105"}],"wp:attachment":[{"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/media?parent=7041"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/categories?post=7041"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.smarthost.au\/blog\/wp-json\/wp\/v2\/tags?post=7041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}